All orders must be placed online by completing our booking form. Once we receive your request, you'll receive an email from our design team with a quote or proposal.

Once your order is finalized, you will receive a service contract and total invoice via email. A 50% non-refundable deposit is required to secure your event. The remaining balance is due no later than a week before your event.

Short notice events (7 days or less) require full payment.

Deposits are non-refundable.

Cancellations made up to 7 days prior to your event will receive a credit that can be applied to a future event. Cancellations less than 7 days prior to the event are not eligible to be rescheduled. Cancellation fees are applicable.

SpaceHaus is a home-based business located in Bradenton, Florida. We currently do not have a storefront location.

We service Sarasota and Manatee County.

We recommend contacting us as soon as possible to ensure we have the appropriate materials and desired colours. We may accept last minute orders if we are available for your date, however an extra fee will apply.

INDOOR - We use the highest balloon quality in the market. Our air-filled can last weeks indoors depending on the environmental setting it is placed in. Helium-filled balloons have a much shorter lifespan lasting approximately 2-3 days.

OUTDOOR - We cannot guarantee that balloons will last any specific amount of time when used outdoors as various weather conditions affect the lifespan of the balloons.

We are very active in our community and would be happy to hear all about your cause. For all sponsorship inquiries, please contact info@spacehaus.ca

Our delivery and installation fees vary depending on the location and complexity of your order.

Yes, you can schedule us to come take down your installation for an additional fee.

Set-up time varies depending on the volume and complexity of your order.

For organic balloon garlands, we have an order minimum of $300 before fees and tax.

Grab & Go Garlands are smaller, budget-friendly versions of our installations. Each Grab & Go is thoughtfully designed by the SpaceHaus team, then picked up and installed by you. Our garlands are completely finished and ready for you to hang.

Delivery services can be provided based on location, with an additional charge for the delivery service.

No, we require a 7 day notice for Grab & Go orders.

Pick-up point for Grab & Go orders is Bradenton, Florida.

We recommend picking up your order in an empty SUV with both seats down and trunk cleared out.

You will receive hanging instructions and hanging material at time of pickup.

We have a strict no release policy. We do not support or participate in balloon releases or any forms of littering.